Canada biometrics and medical exams: what to do next

Turn an IRCC biometrics or medical request into the right appointment, documents, deadline, follow-up, and contact route without confusing the collection provider with the decision-maker.

Updated August 12, 2026

Find a biometrics site

Two appointments, two different jobs

Biometrics
Fingerprints + photo

Identity collection at an authorized site

Typical BIL window
30 days

Your own letter and any special program deadline control

Medical provider
Panel physician

Only a doctor approved by IRCC

Medical validity
Often 12 months

Route and entry or finalization timing still matter

Collection is not a decision

The VAC, Service Canada office, ASC, clinic, and Panel physician collect or transmit information. IRCC decides the immigration application and contacts you if more evidence is required.

Lane 1

Biometrics appointment flow

  1. 01

    Wait for the Biometric instruction letter

    If biometrics are required, IRCC normally sends a BIL after submission and payment. The letter identifies the applicant, deadline, and instructions. Do not book a paid middleman or visit a collection point with only an application receipt. Check whether previously given biometrics remain valid for the current application type, because temporary residence and permanent residence can be treated differently.

  2. 02

    Choose an authorized collection location

    Outside Canada, use a Visa Application Centre, commonly called a VAC, or another location listed by IRCC. In the United States, an Application Support Center may be available to people already legally in the country. In Canada, eligible applicants use a designated Service Canada location. Port-of-entry collection is limited to people eligible to start and finish a qualifying study or work permit application there. It cannot replace a BIL appointment for an application already submitted.

  3. 03

    Book promptly and protect the deadline

    IRCC says appointments are free to book and the standard BIL period is 30 days. Use the location's official booking system, save the confirmation, and bring the BIL plus the accepted passport or travel document. If there is no appointment within the deadline for a reason outside your control, book the earliest available date and use the IRCC web form before expiry with the appointment proof and explanation.

  4. 04

    Attend and save the collection record

    The collection site takes fingerprints and a photograph and transmits them to the Government of Canada. Confirm the biographic details on the receipt and keep it with the application record. The site does not decide the application and usually cannot explain security screening, eligibility, medical results, or final processing. Account updates can take time after a successful appointment.

Lane 2

Immigration medical flow

  1. 01

    Confirm whether and when an exam is required

    Temporary resident requirements depend on planned length of stay, recent residence or travel in listed countries and territories, and work in occupations where public health must be protected. Permanent residence generally requires an immigration medical exam for the applicant and relevant family members. Some routes allow or require an upfront exam, while others tell the applicant to wait for instructions. Follow the page for the exact program and submission date.

  2. 02

    Book only an approved Panel physician

    A family doctor cannot perform the immigration exam unless listed by IRCC as a Panel physician. You may choose an approved physician in another city or country. Ask the clinic about identification, photographs when eMedical is not used, cost, payment, accessibility, language support, fasting, and whether labs or X-rays occur at another location. The clinic charges its own fee, and the cost is generally not refunded if the application is refused.

  3. 03

    Bring the complete medical file

    Bring the identification accepted by IRCC, glasses or contact lenses, current medication list, relevant specialist reports, previous test results, and the IMM 1017E or IMM 1020E form if IRCC sent one. Disclose medical history accurately. Existing conditions do not automatically mean refusal. Clear records can reduce duplication and help the physician understand ongoing care. Ask at the appointment if you want a copy of available results.

  4. 04

    Complete referrals and keep proof

    The physician submits the immigration results to IRCC and gives proof that the exam occurred. The physician does not decide medical admissibility. If the clinic or IRCC asks for additional tests, specialist reports, or treatment information, complete them promptly because the result may remain unavailable until the follow-up is received. For an upfront exam, upload the information sheet or IMM 1017B as the application instructions require.

Who to contact for each problem

Ask the organization that controls the question. This avoids paying a third party to contact the wrong office.

Biometrics and immigration medical contact matrix
QuestionStart hereWhat they can answerWhat they cannot decide
Booking biometricsOfficial VAC, ASC, or Service Canada booking channelAppointment availability, location instructions, accessibility, documents for the visitApplication eligibility or a decision
Biometrics deadline problemIRCC web form before the BIL expiresExtension request with proof of the earliest appointment or exceptional barrierDo not rely on a collection site's verbal promise
Booking a medicalPanel physician clinicClinic price, schedule, ID, photos, tests, accessibility, and what to bringThe clinic cannot approve the immigration application
Medical follow-upPanel physician first, then IRCC when the request came from IRCCMissing test, referral, transmission confirmation, or proof of attendanceThe physician cannot explain IRCC's final admissibility decision
Account statusIRCC secure account or application status toolBiometrics received, medical status, messages, requests, and decisionA call or web form does not make routine processing faster
Technical or material updateIRCC web form or account upload named in the requestBroken upload, changed passport or address, missed deadline explanation, requested evidenceSend one focused update with the application number

Processing time: what the published number includes

IRCC states that its application processing time includes biometrics time. It is not “processing plus another biometrics estimate.” The clock definition depends on the application type, and an incomplete file, late collection, additional medical work, interview, background review, or missing document can extend the result. Use the processing-time tool for the exact route, location, and submission date rather than copying a number from another applicant.

A completed appointment does not guarantee an immediate account update. Keep the biometric receipt or medical information sheet. For medicals, IRCC says the status often appears within 30 days of the date the exam was booked, but additional tests and result linking can take longer. For an upfront exam, the status may remain absent until the application is processed far enough to link it.

Contacting IRCC does not speed routine processing. Contact the collection site for appointment logistics, the Panel physician for clinic completion or missing referrals, and IRCC for an expired deadline, technical failure, material application update, or request that only IRCC can interpret. Include the application number, applicant name and birth date, request date, concrete problem, action already taken, and evidence.

Appointment pack

Bring and save

  • Biometric instruction letter and appointment confirmation
  • Accepted original passport or travel document for biometrics
  • Medical instruction form when IRCC issued one
  • Passport or other identification accepted for the medical exam
  • Glasses or contact lenses and current medication list
  • Reports and test results for existing or previous conditions
  • Photographs if the Panel physician says eMedical is not used
  • Payment method and written clinic fee information
  • Biometrics receipt and medical information sheet after attendance
  • Screenshots and web-form confirmation if requesting deadline flexibility

Common mistakes that create avoidable delay

Biometrics and medical exam mistakes
MistakeBetter action
Booking through an unofficial resellerUse the authorized site's own appointment link. IRCC says biometrics appointments are free to book.
Waiting until day 29 to look for a slotBook as soon as the BIL arrives and preserve evidence if capacity is unavailable.
Going to Service Canada for citizenship fingerprintsCitizenship fingerprint requests use police, RCMP, or accredited providers, not the immigration biometrics service.
Using a family doctor for an IMEChoose a physician on IRCC's current Panel physician list.
Hiding a condition or medicineDisclose accurately and bring organized reports. The physician records information; IRCC decides admissibility.
Ignoring additional testsComplete the referral quickly. Results may remain unavailable until all requested information is received.
Assuming the exam stays valid foreverTrack the 12-month medical validity and the expiry shown in approval or entry documents.

Place the appointments inside the full timeline

Check the current estimate for your exact application type and understand which events start and end IRCC's published clock.

Check processing times

Frequently asked questions

How long do I have to give biometrics?

IRCC currently says a standard BIL gives 30 days, but the date and instructions in your own letter control. Book promptly. If an appointment is unavailable for reasons outside your control, use the IRCC web form before expiry and attach proof.

Can I give biometrics at the Canadian border?

Only in limited situations where you are eligible to start and finish a qualifying study or work permit application at the port of entry. You cannot use the border to complete biometrics for an application already submitted with a BIL.

Can my regular doctor perform the immigration medical exam?

Only if that doctor appears on IRCC's Panel physician list. Otherwise, choose an approved panel physician. The physician performs and submits the exam but IRCC makes the immigration decision.

How long are immigration medical results valid?

IRCC states that temporary-resident medical results are generally valid for 12 months. The results may need to remain valid when you enter Canada or become a permanent resident, depending on the route. Follow the expiry information in your approval documents.

How soon will my medical status update?

IRCC says results often appear within 30 days of the date the exam was booked, but linking, additional tests, or further review can take longer. Upfront results may not appear until the application reaches the relevant stage.

Do biometrics or a passed medical mean approval?

No. They are application requirements and screening inputs. Eligibility, admissibility, documents, security checks, funds, program criteria, and other reviews still apply.

Keep every instruction and receipt with the application submission record. If approval arrives, continue to the approval and next-steps timeline.

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