Community resource desk

Useful places to start your life in Canada

A practical directory of official services, settlement organizations, community groups, local help and everyday resources for people arriving in Canada. Start with the first few steps, then browse by the kind of help you need.

Start here

Four links that do a lot of the work

Arrival board

What to handle first

You do not need to solve everything in one week. Use the sequence below to protect your documents, get connected and build a local support network.

Your province, status and family situation change the details. The local settlement directory is the best way to confirm what applies to you.

WhenDo thisWhy it matters
Before you travelSave your documents in two placesKeep passports, permits, COPR or study documents, medical records and key contacts in a secure cloud folder and offline copy.
First 72 hoursFind a settlement organizationSettlement workers can help you understand local services, forms, language classes, jobs, housing and referrals.
First weekApply for your SIN and health coverageUse the federal and provincial instructions for your status and province. The rules are not identical everywhere.
First monthSet up a local contact pointA library card, community centre, school board, newcomer group or local 211 referral can quickly connect you to people nearby.
First 90 daysBuild your first Canada fileKeep lease records, pay statements, tax slips, benefit letters, immigration notices and account confirmations together.

Save these numbers

Browse the directory

Find help by need

Settlement, language and orientation

Start with organizations that can translate a big problem into the next local step.

Housing, tenants and food support

Find a first place to live, understand your lease and locate food or rent support when money is tight.

Jobs, credentials and education

Use newcomer-friendly job tools, credential directories and lending programs before paying for expensive help.

Healthcare, family and wellbeing

Learn the provincial differences early, then find clinics, health cards, family supports and mental-health care.

Money, taxes, benefits and fraud prevention

Set up the basics, understand your first tax year and protect yourself from the scams that target newcomers.

Libraries, community groups and everyday life

A library card, transit map, recreation program or neighbourhood group can be the fastest way to feel local.

Embassies, consulates and home-country support

Keep your home-country connections working while you settle in Canada and need passports, documents or consular help.

Help keep this useful

Know a resource we should add?

Send us the organization, city or province served, language, what it helps with and its official website. You can also report a link that needs updating.

Suggest a resource

Community resource questions

What should I use first if I do not know where to start?

Start with IRCC's free newcomer services directory and 211 Canada. A settlement worker can help you find the correct local office, program or referral instead of sending you from website to website.

Are newcomer services free?

Many settlement services are free, but eligibility depends on your immigration status, location and the specific program. Check the service's eligibility page or ask 211 to connect you with the right organization.

How do I find resources near my new home?

Search by your city or postal code, your preferred language and the exact need, such as housing, childcare, employment, food or legal help. 211 and the IRCC directory are good starting points for services that are not obvious in a normal web search.

How can I tell whether a resource is trustworthy?

Use official government sites, established nonprofit directories, public libraries and recognized settlement agencies first. For Facebook groups and informal listings, check recent activity and moderation, and never send money or identity documents until you have verified who is asking.

How can I suggest a resource for this list?

Tell us the resource name, city or province served, language, what it helps with and its official website. Use Canooq's contact page to suggest an addition or report a link that needs updating.