Community resource desk
Useful places to start your life in Canada
A practical directory of official services, settlement organizations, community groups, local help and everyday resources for people arriving in Canada. Start with the first few steps, then browse by the kind of help you need.
Start here
Four links that do a lot of the work
Find newcomer services
Find free settlement, language, employment, housing, health and community support near you.
Open resourceLocal helpCall or search 211
Ask for the right local government or community service in more than 150 languages.
Open resourceMoneyCheck the Benefits Finder
See federal and provincial benefits, credits and financial help that may fit your situation.
Open resourceHome countryFind your embassy
Find your country's embassy or consulate in Canada for passports, documents and consular help.
Open resourceArrival board
What to handle first
You do not need to solve everything in one week. Use the sequence below to protect your documents, get connected and build a local support network.
Your province, status and family situation change the details. The local settlement directory is the best way to confirm what applies to you.
| When | Do this | Why it matters |
|---|---|---|
| Before you travel | Save your documents in two places | Keep passports, permits, COPR or study documents, medical records and key contacts in a secure cloud folder and offline copy. |
| First 72 hours | Find a settlement organization | Settlement workers can help you understand local services, forms, language classes, jobs, housing and referrals. |
| First week | Apply for your SIN and health coverage | Use the federal and provincial instructions for your status and province. The rules are not identical everywhere. |
| First month | Set up a local contact point | A library card, community centre, school board, newcomer group or local 211 referral can quickly connect you to people nearby. |
| First 90 days | Build your first Canada file | Keep lease records, pay statements, tax slips, benefit letters, immigration notices and account confirmations together. |
Save these numbers
Browse the directory
Find help by need
Settlement, language and orientation
Start with organizations that can translate a big problem into the next local step.
IRCC settlement services
OfficialThe federal directory for free newcomer services, including settlement, language, employment, housing and community referrals.
Canada.ca newcomer services
OfficialThe federal newcomer hub covers life in Canada, jobs, housing, healthcare, language, taxes and benefits.
Pre-arrival services
OfficialFree online programs can help eligible newcomers prepare before arrival, including job search and credential support.
Newcomer Multilingual Info Bank
NonprofitA searchable multilingual library of newcomer information on housing, work, healthcare and everyday settlement.
YMCA Newcomer Information Centre
NonprofitFree information, referrals, workshops and newcomer meetups, with online and in-person options in Ontario.
DIVERSEcity Community Resources
NonprofitSettlement, language, employment, counselling and family support programs for newcomers in the Surrey and Lower Mainland area.
British Columbia; use the IRCC directory to find a local agency elsewhere.
Settlement.Org
NonprofitOntario-focused answers, organization listings and a useful Resources Around Me directory for local services.
Especially useful if you live in Ontario.
Language classes for newcomers
OfficialFind government-funded English or French classes and understand language assessment and placement.
Centre for Canadian Language Benchmarks
NonprofitPlain-language resources for learning English or French and understanding Canadian Language Benchmarks.
Housing, tenants and food support
Find a first place to live, understand your lease and locate food or rent support when money is tight.
CMHC renting a home
OfficialA national guide to rental searches, lease terms, deposits, inspections, repairs and tenant responsibilities.
211 housing and food referrals
NonprofitUse 211 to find local housing help, emergency shelter, food programs, rent banks and tenant support.
Canadian Rent Bank Coalition
NonprofitA national coalition directory that helps you find rent bank programs and emergency housing stability support.
Food Banks Canada
NonprofitFind a food bank or community food program near you when you need help making the first grocery budget work.
Canada.ca housing information
OfficialLearn how provincial and territorial tenancy systems work, then use your local government or 211 to find the right office.
ShelterSafe
Safety supportFind shelters and crisis services for women and children experiencing violence anywhere in Canada.
Jobs, credentials and education
Use newcomer-friendly job tools, credential directories and lending programs before paying for expensive help.
Job Bank for newcomers
OfficialThe Government of Canada's job search site includes newcomer guidance, job postings, alerts and career tools.
Foreign Credential Recognition
OfficialCheck whether your profession is regulated and find the correct provincial or territorial assessment body.
Canadian Information Centre for International Credentials
OfficialA national referral point for people figuring out which organizations assess international education and professional credentials.
Windmill Microlending
NonprofitInterest-free loans and support for internationally trained immigrants who need help paying for credential recognition.
ACCES Employment
NonprofitEmployment programs, mentorship and job search support for skilled immigrants, with strong local programming in Ontario.
Education in Canada
OfficialLook for school, training and post-secondary information through federal and provincial education directories.
NPower Canada
NonprofitFree digital skills and employment training for people building a career in Canada.
Healthcare, family and wellbeing
Learn the provincial differences early, then find clinics, health cards, family supports and mental-health care.
Healthcare for newcomers
OfficialA newcomer-friendly overview of health cards, provincial plans, doctors, dentists and mental-health support.
How Canadian healthcare works
OfficialUnderstand the public health system and the fact that each province or territory manages its own plan.
Benefits Finder
OfficialFind federal and provincial benefits, including family, disability, dental, housing and income supports.
211 health and family referrals
NonprofitFind a local health or social service referral through 211 when you are unsure which door to use.
9-8-8 Suicide Crisis Helpline
Safety supportCall or text 9-8-8 any time for suicide crisis support, in English or French.
Health Canada
OfficialFind provincial and territorial health resources, public-health information and links to local services.
Money, taxes, benefits and fraud prevention
Set up the basics, understand your first tax year and protect yourself from the scams that target newcomers.
Get a Social Insurance Number
OfficialApply for your Social Insurance Number through Service Canada and learn how to protect it.
CRA guide for newcomers
OfficialA clear CRA guide to your first tax return, benefit applications, residency and Canadian financial ties.
Opening a bank account
OfficialLearn what identification you need to open a bank account and what questions to ask before choosing one.
Credit reports and scores
OfficialOrder your credit report, learn how credit scores work and understand how to dispute an error.
Canadian Anti-Fraud Centre
OfficialLearn how to recognize, report and recover from fraud, including fake immigration, tax and job offers.
Protect yourself from CRA scams
OfficialGet CRA-specific guidance on common scams and how the agency contacts taxpayers.
Free tax clinics
OfficialFind free tax clinics and community organizations that help eligible people file a return.
Legal, rights and safety support
Know where to turn for tenant disputes, discrimination, immigration questions, family violence and urgent safety concerns.
211 legal and social referrals
NonprofitUse 211 to find local legal clinics, settlement workers, housing advocates and social service referrals.
Family violence services
Safety supportFind services and information for people experiencing family violence, including emergency support.
ShelterSafe
Safety supportFind shelters and crisis services for women and children, searchable by province and community.
Canadian Human Rights Commission
OfficialLearn about your rights and responsibilities when dealing with federal human-rights discrimination complaints.
Justice services in Canada
OfficialFind the right provincial or territorial legal aid office through the Government of Canada justice directory.
Find urgent local help
Safety supportFor urgent danger, call 911. For a non-urgent service referral, call 211 and explain your city and situation.
Libraries, community groups and everyday life
A library card, transit map, recreation program or neighbourhood group can be the fastest way to feel local.
Public libraries in Canada
OfficialSearch your municipality for public libraries, recreation centres, newcomer programs, free Wi-Fi and community calendars.
211 local directory
Local directorySearch the 211 directory by city, postal code, language and need for local programs that do not always rank in search results.
Meetup groups
Community-ledLook for free events, language exchanges, volunteer opportunities and interest-based groups near you.
Eventbrite Canada
Community-ledSearch for local cultural festivals, workshops, neighbourhood events and community information sessions.
Facebook newcomer groups
Community-ledSearch phrases such as “newcomers in [city]”, “[language] community in [city]” or “[country] association Canada”.
Check the group's recent activity, rules and moderation before sharing personal documents or sending money.
COSTI newcomer services
Community-ledUse cultural associations, faith communities, alumni networks and professional groups to find language-specific local connections.
Toronto area; use the IRCC directory to find an organization in other cities.
COSTI and local settlement agencies
NonprofitA national organization that helps newcomers connect with Canadian communities through settlement, employment and community programs.
Use the IRCC directory first to find an agency in your city; services and eligibility vary by location.
Embassies, consulates and home-country support
Keep your home-country connections working while you settle in Canada and need passports, documents or consular help.
Foreign representatives in Canada
OfficialSearch the official Canadian directory of foreign embassies, high commissions, consulates and representative offices in Canada.
Embassies and consulates directory
OfficialUse the destination search to find embassy and consulate information when you need help from your own government.
Canada's missions abroad
OfficialFind Canadian embassies and consulates abroad for travel, citizenship, emergency and document services.
Consular documents and services
OfficialAsk your embassy or consulate about passport renewal, civil-status documents, notarization, emergency travel and voting from abroad.
Find cultural communities
Community-ledSearch for your country's cultural association, chamber of commerce, alumni network or language community in your city.
Help keep this useful
Know a resource we should add?
Send us the organization, city or province served, language, what it helps with and its official website. You can also report a link that needs updating.
Community resource questions
What should I use first if I do not know where to start?
Start with IRCC's free newcomer services directory and 211 Canada. A settlement worker can help you find the correct local office, program or referral instead of sending you from website to website.
Are newcomer services free?
Many settlement services are free, but eligibility depends on your immigration status, location and the specific program. Check the service's eligibility page or ask 211 to connect you with the right organization.
How do I find resources near my new home?
Search by your city or postal code, your preferred language and the exact need, such as housing, childcare, employment, food or legal help. 211 and the IRCC directory are good starting points for services that are not obvious in a normal web search.
How can I tell whether a resource is trustworthy?
Use official government sites, established nonprofit directories, public libraries and recognized settlement agencies first. For Facebook groups and informal listings, check recent activity and moderation, and never send money or identity documents until you have verified who is asking.
How can I suggest a resource for this list?
Tell us the resource name, city or province served, language, what it helps with and its official website. Use Canooq's contact page to suggest an addition or report a link that needs updating.