Bouchard / Phoenix Pay System Class Action
Settlement for federal workers affected by Phoenix pay system issues.
Who it covers
Superior Court of Quebec
Status
Payout
Settlement fund Per-member compensation by fiscal year
Claim deadline
What happened
National settlement for federal workers affected by Phoenix pay system issues. Canada.ca says the claim application process is closed and gives the approved compensation amounts by fiscal year.
Who the case covers
Federal public servants affected by Phoenix pay system issues may have been eligible, subject to exclusions listed in the official notice.
- Provinces covered
- Canada-wide, Federal
- Court / jurisdiction
- Superior Court of Quebec
What happens next
Keep your confirmation
Keep the confirmation number, submitted form, and supporting records until the administrator finishes the file.Watch administrator messages
Use Canada.ca official notice for case updates and respond promptly if the administrator requests more information.Update your contact details
Tell the administrator if your email or mailing address changes so notices reach the right place.
What you can get paid
- Settlement amount
- Per-member compensation by fiscal year
- Individual payout range
- Up to $875 across covered fiscal years
- Payout summary
- $350 maximum for 2016-17, then $175 maximum for each of 2017-18, 2018-19, and 2019-20
- Expected payout window
- After processing, direct deposit where possible
Sources and verification
- Canonical source
- Canada.ca official notice
- Source priority
- government
- Confidence level
- high
- Last official review
- Last checked July 14, 2026
Canooq is not legal advice. The linked source controls the deadline, eligibility rules, and payout amounts.
Questions about this settlement
Does it cost anything to receive settlement money?
No. A court-approved settlement administrator does not charge class members a filing or payment-release fee. The court reviews class counsel fees separately.
What records should I keep after filing?
Save a copy of the submitted form, the confirmation page or email, the claim number, and every supporting file you provided. Keep later administrator emails with those records until the payment arrives or the claim receives a final decision.
Can I update my contact information with the administrator?
Usually, yes. Contact Canada.ca official notice through its official website and keep the confirmation. Canooq cannot update a claim file or member record for you.
Key dates
April 15, 2025
Settlement approved
April 24, 2025 to October 24, 2025
Claim window
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