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ProcessingEmploymentGovernmentLast checked July 14, 2026

Bouchard / Phoenix Pay System Class Action

Settlement for federal workers affected by Phoenix pay system issues.

Who it covers

Canada-wide, Federal

Superior Court of Quebec

Status

Processing

Payout

Up to $875 across covered fiscal years

Settlement fund Per-member compensation by fiscal year

Claim deadline

Closed October 24, 2025

What happened

National settlement for federal workers affected by Phoenix pay system issues. Canada.ca says the claim application process is closed and gives the approved compensation amounts by fiscal year.

Who the case covers

Federal public servants affected by Phoenix pay system issues may have been eligible, subject to exclusions listed in the official notice.

Provinces covered
Canada-wide, Federal
Court / jurisdiction
Superior Court of Quebec

What happens next

  1. Keep your confirmation

    Keep the confirmation number, submitted form, and supporting records until the administrator finishes the file.
  2. Watch administrator messages

    Use Canada.ca official notice for case updates and respond promptly if the administrator requests more information.
  3. Update your contact details

    Tell the administrator if your email or mailing address changes so notices reach the right place.
Open Canada.ca official notice

What you can get paid

Settlement amount
Per-member compensation by fiscal year
Individual payout range
Up to $875 across covered fiscal years
Payout summary
$350 maximum for 2016-17, then $175 maximum for each of 2017-18, 2018-19, and 2019-20
Expected payout window
After processing, direct deposit where possible

Sources and verification

Source priority
government
Confidence level
high
Last official review
Last checked July 14, 2026

Canooq is not legal advice. The linked source controls the deadline, eligibility rules, and payout amounts.

Questions about this settlement

Does it cost anything to receive settlement money?

No. A court-approved settlement administrator does not charge class members a filing or payment-release fee. The court reviews class counsel fees separately.

What records should I keep after filing?

Save a copy of the submitted form, the confirmation page or email, the claim number, and every supporting file you provided. Keep later administrator emails with those records until the payment arrives or the claim receives a final decision.

Can I update my contact information with the administrator?

Usually, yes. Contact Canada.ca official notice through its official website and keep the confirmation. Canooq cannot update a claim file or member record for you.

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