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Bouchard / Phoenix Pay System Class Action

Settlement for federal workers affected by Phoenix pay system issues.

Full description

National settlement for federal workers affected by Phoenix pay system issues. Canada.ca says the claim application process is closed and gives the approved compensation amounts by fiscal year.

Eligibility summary

Federal public servants affected by Phoenix pay system issues may have been eligible, subject to exclusions listed in the official notice.

Claim method

Claim portal and mail claims are closed.

Required documents

Check the official source. Required documents depend on claim category and administrator review.

Settlement and payout notes

Settlement amount
Per-member compensation by fiscal year
Individual payout range
Up to $875 across covered fiscal years
Payout summary
$350 maximum for 2016-17, then $175 maximum for each of 2017-18, 2018-19, and 2019-20

Key dates

Settlement approved
April 15, 2025
Claim window
April 24, 2025 to October 24, 2025

Sources and verification

Source priority
government
Confidence level
high