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ExpiredPrivacyGovernmentLast checked July 14, 2026

Canada Student Loans Privacy Breach

Privacy breach involving Canada Student Loans Program information.

Who it covers

Canada-wide, Federal

Federal Court

Status

Expired

Payout

$60 inconvenience payment where applicable, plus actual losses if proven

Settlement fund $17.5M plus actual losses

Claim deadline

January 18, 2019

What happened

Privacy breach settlement tied to an external hard drive containing Canada Student Loans Program borrower information. Canada.ca gives the claim deadline, settlement amount, and payment structure.

Who the case covers

People whose Canada Student Loans Program personal information was on the lost external hard drive may have been eligible.

Provinces covered
Canada-wide, Federal
Court / jurisdiction
Federal Court

What you can do now

  1. Check the administrator record

    Use Canada.ca settlement notice to confirm the closed status and find administrator contact information.
  2. Keep existing correspondence

    Keep any claim confirmation or administrator email in case the administrator needs to resolve an existing file.
  3. Report suspicious requests

    Do not pay anyone who promises to reopen a closed claim or release settlement money for a fee.
Open Canada.ca settlement notice

What you can get paid

Settlement amount
$17.5M plus actual losses
Individual payout range
$60 inconvenience payment where applicable, plus actual losses if proven
Payout summary
$17.5M plus actual losses; $60 inconvenience payment where applicable
Expected payout window
Completed / historical settlement

Sources and verification

Source priority
government
Confidence level
high
Last official review
Last checked July 14, 2026

Canooq is not legal advice. The linked source controls the deadline, eligibility rules, and payout amounts.

Questions about this settlement

Does it cost anything to receive settlement money?

No. A court-approved settlement administrator does not charge class members a filing or payment-release fee. The court reviews class counsel fees separately.

What records should I keep after filing?

Save a copy of the submitted form, the confirmation page or email, the claim number, and every supporting file you provided. Keep later administrator emails with those records until the payment arrives or the claim receives a final decision.

Can I update my contact information with the administrator?

Usually, yes. Contact Canada.ca settlement notice through its official website and keep the confirmation. Canooq cannot update a claim file or member record for you.

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