Canada Student Loans Privacy Breach
Privacy breach involving Canada Student Loans Program information.
Who it covers
Federal Court
Status
Payout
Settlement fund $17.5M plus actual losses
Claim deadline
What happened
Privacy breach settlement tied to an external hard drive containing Canada Student Loans Program borrower information. Canada.ca gives the claim deadline, settlement amount, and payment structure.
Who the case covers
People whose Canada Student Loans Program personal information was on the lost external hard drive may have been eligible.
- Provinces covered
- Canada-wide, Federal
- Court / jurisdiction
- Federal Court
What you can do now
Check the administrator record
Use Canada.ca settlement notice to confirm the closed status and find administrator contact information.Keep existing correspondence
Keep any claim confirmation or administrator email in case the administrator needs to resolve an existing file.Report suspicious requests
Do not pay anyone who promises to reopen a closed claim or release settlement money for a fee.
What you can get paid
- Settlement amount
- $17.5M plus actual losses
- Individual payout range
- $60 inconvenience payment where applicable, plus actual losses if proven
- Payout summary
- $17.5M plus actual losses; $60 inconvenience payment where applicable
- Expected payout window
- Completed / historical settlement
Sources and verification
- Canonical source
- Canada.ca settlement notice
- Source priority
- government
- Confidence level
- high
- Last official review
- Last checked July 14, 2026
Canooq is not legal advice. The linked source controls the deadline, eligibility rules, and payout amounts.
Questions about this settlement
Does it cost anything to receive settlement money?
No. A court-approved settlement administrator does not charge class members a filing or payment-release fee. The court reviews class counsel fees separately.
What records should I keep after filing?
Save a copy of the submitted form, the confirmation page or email, the claim number, and every supporting file you provided. Keep later administrator emails with those records until the payment arrives or the claim receives a final decision.
Can I update my contact information with the administrator?
Usually, yes. Contact Canada.ca settlement notice through its official website and keep the confirmation. Canooq cannot update a claim file or member record for you.
Key dates
January 18, 2019
Claim deadline
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